RPA to accelerate projects | Case Studies

Digital Transformation

Feuji Fixed and Streamlined the $3B US-Based Client's Time-Consuming and Error-Prone Processes

>95%

Error reduction

Feuji reduced errors by over 95% using the bots.

5X

Faster process speed

We improved the speed of the foreign exchange processes fivefold.

99.9%

Clarity

Operational logs were captured in real time to provide visibility on activities.

This leading foreign exchange company had processes that were hard to understand and took more time. The procedure was prone to error and took time since manual effort was required to read and understand what was written.

The client is a $20 billion IT giant with operations across the world providing mission-critical IT services. With operations in 70 countries globally, the client drives innovation in the IT world. The client has over 130,000 employees across the world and is a Fortune 500 global IT services leader.

PROJECT SUMMARY

We used automation to create BOTs that could eliminate human error by over 95%. The project also ensured the security required by the company internally and met global compliance standards.

CHALLENGES

The key challenge in this case was

The process was chaotic and not streamlined.
Employees could not comprehend the handwriting in documents given to them.
This increased the time it took and the clarity that leadership had.

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SOLUTION

Through automation using our bots, we were able to

We were able to train client teams on how to use the bots.
This allowed clients to reduce errors and improve speed.
As a result, the leadership gained organization-wide seamlessness.

Download the case study to know more about the benefits we delivered and how we executed this project.