Based out of the US, with over 30 Bn in revenue and assets this client's processes were time consuming and prone to error.

>95%

Error reduction

Using the bots, we reduced errors by over 95%

5X

Faster process speed

We improved the speed of the foreign exchange process five-fold

99.9%

Clarity

Operational logs were captured in real time to provide visibility on activities.

This leading foreign exchange company had processes that were hard to understand and took more time. The process was extremely prone to error and took a lot of time since there was manual effort required to read and understand what was written

The client is a $20 billion IT giant with operations across the world providing mission-critical IT services. With operations in 70 countries globally, the client drives innovation in the IT world. The client has over 130,000 employees across the world and is a Fortune 500 global IT services leader.

PROJECT SUMMARY

We used automation to create BOTs that could eliminate human error by over 95%. The project also ensured security that were required by the company internally and met global compliance standards.

CHALLENGES

The key challenge in this case was

  • The process was chaotic and not streamlined

  • Employees could not comprehend handwriting in documents given to them

  • This increased the time it took and the clarity that leadership had

SOLUTION

Through automation using our bots, we were able to

  • We were able to train client teams how to use the bots

  • This allowed clients to reduce errors and improve speed

  • As a result, the leadership gained organization-wide seamlessness


Download the case study to know more about the benefits we delivered, and how we executed this project

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